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Terms of Use

What you'll find here are the common and standard rules of commerce by which most companies abide. No surprises, dark secrets, or gotchas, but we encourage you to read them nonetheless. We've even translated them from legalese into English!

The goal of this web site is to provide you with access to our wide selection of floral and gift products. Of course we will always do our best to serve you, so we want you to know what you can expect from us and what we expect from you. With that understanding, (hereinafter referred to as the "Company") has established these Terms of Use. By accessing any areas of this website, you agree to abide by the terms set forth below.

Privacy, Security and Delivery Policies

Our policies concerning your privacy, the security measures we employ, and our delivery policies are set forth on our Flower Ordering and Delivery page. The policies described therein are hereby incorporated into these Terms of Use.

Disclaimers and Limitation of Liability

You expressly agree that use of this service is at your sole risk. Neither the Company, nor its affiliates, nor any of its officers, directors or employees, agents, third-party content providers, merchants, sponsors, licensors, vendors or the like (collectively, "Associates"), warrant that our service will be uninterrupted or error-free. The Company does guarantee that your floral arrangement will be of high quality and will stay fresh for several days after delivery. In the event of a problem, the Company's sole maximum liability will be not more than to refund the purchase price or to replace and deliver an equivalent floral arrangement as soon as reasonably practicable.

    Translation: We and people we rely on to deliver your order will do our best for you. But if something goes wrong, we'll either refund your money or replace the product. If your girlfriend breaks up with you because she doesn't like the flowers, well... you may have gotten a bargain in the long run.

All products are made and delivered by 3rd party vendors and not by the Company. Every effort is made by us to ensure that the product is delivered “as shown”, however, often the product may vary slightly due to local traditions, craftsmanship and availability of materials.

    Translation: Don't expect the item delivered to look EXACTLY like the picture on our website. Real humans make and deliver these items, not robots.

Under no circumstances shall the Company or any other party involved in creating, producing, or distributing items for sale by the Company be liable for any damages that result from the use of or inability to use this service, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to the Company's records, programs, or services.

    Translation: Again, we promise to do our best for you. But if some unexpected error occurs, and your mother writes you out of the will because the flowers arrived a day late, we're not responsible.

The Company's Rights

The Company may elect to monitor access to our website and may disclose any content, records, or electronic communication of any kind to satisfy any law, regulation, or government request; or to protect the legal rights of the Company.

    Translation: We value your privacy, so we'll never divulge your personal information unless the law requires. That's never happened since we started back in 1997, and we don't expect it ever will.

Online Conduct

Any conduct by you that in the Company's sole discretion restricts or inhibits any other user from using or enjoying our service will not be permitted. You agree to use this service only for lawful purposes. You are prohibited from posting on or transmitting through our service any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful or otherwise objectionable material of any kind.

    Translation: Don't do anything stupid, mean or illegal here.

Termination of Usage

The Company may terminate your access, or suspend your access to all or part of our services, without notice, for any conduct that the Company, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of the Company or its affiliates.

    Translation: Be nice. Or we'll kick your butt outta here.

Applicable Laws

The Company from its offices within the state of New York (USA) makes no representations that content in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the content in violation of U.S. export laws and regulations. Any claim relating to this website, the services provided through this website or the Content shall be governed by the laws of New York State.

    Translation: If you're from some strange place where it's illegal to order flowers, please don't use this website.